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Go Live
Assistance
The final phase of the implementation process is
going-live with ADVANTAGE.
“Going-Live” with ADVANTAGE is the switch-over from your old
system to your new ADVANTAGE Solution. During the “Go-Live” process all
relative data is extracted from your old system, manipulated as needed
and then posted into your new ADVANTAGE System. Once this final data
conversion process is completed your business will be set to operate and
rely upon your new ADVANTAGE System for all day-to-day transaction
processing and business intelligence needs.
In addition
to final data conversion, the first days after switching from your old
system to your new can be a little bit exciting for your employees that
have not had the opportunity to take full advantage of the training
programs offered. During this time RMI offers a higher level of support
from our entire Client Service Team to help transition your staff into
your new ADVANTAGE System.
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“Our Account Executive was on
our site in Edmonton to help us with our Go Live and was of
invaluable assistance. Not only did he help us with some
technical issues we had but he also, and perhaps more
importantly, helped to alleviate the apprehension many of our
employees were having regarding the new system. Over the past
months he has been most valuable to us with the system
implementation and I can’t thank him enough for his willing
support. We made the right decision in choosing RMI as our
software provider.” |
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Doug Bryks, Controller
Ketek Group Inc. |
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