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1983
- RMI Corporation was formed by Paul R. Chapdelaine to deliver
complete management accounting solutions for mid-marketing
companies throughout the United States.
1984
- Operations expanded into the computer rental business. RMI
purchased three computers for a class and decided to run an ad
with an offer to rent them upon completion of the class when
they were no longer needed. Since no one was renting computers
for the day, week, or month at the time, our ad was received
with tremendous success and RMI soon had an inventory in excess
of 200 computers. Needing a way to track our machines out on
rent, we set out to build a system to manage our inventory and
rental order processing. We developed the first version of
Rental ADVANTAGE, based upon Real-World Accounting Software, to
automate our business.
1990
- Another local computer rental shop came to us looking to
purchase a copy of our software. We decided to license a copy of
the RealWorld/Rental ADVANTAGE software out to them, and
proceeded to sell additional copies to other computer rental
shops in the area. This was our first sale of software to
another business of any type.
1991
- A trailer rental company out of Tom's River NJ came to us by
word-of-mouth requesting a copy of our software to use with his
business. This became our first trailer rental customer and we
subsequently released ADVANTAGE for sale to other businesses in
the equipment rental industry.
1996
- We were looking to develop a Windows version of our rental
software. We decided to go with what is today known as Microsoft
Dynamics - NAV and set out to enhance this award winning
software to meet the unique needs of businesses that rent, sell
and service equipment. Released with Microsoft Dynamics - NAV,
our product became known as the RMI ADVANTAGE Solution. We
continued to increase functionality to cater to businesses that
not only provided rentals, but also offered sales, service, or
parts along with other offerings. RMI had now fully transformed
into a software provider rather than an equipment provider.
2001
- Microsoft Corporation named RMI's ADVANTAGE Solution as its
Industry Solution for the equipment rental, sales and service
industry.
2003
- We divided our organization into two distinct segments: Client
Services and Product Development. Our Client Services team is
able to focus on the immediate needs of customers including the
likes of implementation, training, custom modifications, and
on-going support. Our Product Development team focuses on the
long-term needs of our clients through proactive system
development.
2004
- Microsoft names RMI ISV Partner of the Year. This award
recognizes RMI as a partner that delivered exemplary solutions
to their customers during the previous year. Additionally in
2004, RMI was awarded the Gold Certified Partner standing, which
it still holds today. Microsoft Certified Partners, who meet
the highest set of criteria, including advanced certification
and a portfolio of real-world customer references, are
identified as Gold Certified - the most skilled partners in
specific solution areas.
2005
- RMI is named to the Microsoft Business Solutions President’s
Club for the ninth consecutive year. This recognition honors
Business Solutions reselling partners whose commitment to
customers is reflected in their business performances and high
level of sales achievement and customer satisfaction.
2006
- RMI has reached over 200 installations along with 3,000
concurrent users on the RMI ADVANTAGE Solution. Our clients
range from mid-size to large corporations within the equipment
rental, sales and service industry. We now license RMI
ADVANTAGE version 4.0 and continue to enhance the product’s
functionality to provide the best possible solution to our
customers.
2007 - Microsoft names
RMI ISV Partner of the Year for the second time. RMI has
proven to be a Microsoft Partner capable of delivering exemplary
solutions to their clients on a yearly basis.
2008 and Beyond
- RMI celebrates our 25th year in
business. Nearing 300 successful installations, RMI is proud to
be serving the rental industry and continues to focus on
improving the ADVANTAGE Solution to better meet the needs of our
clients.
The future of RMI is one of
interdependence with that of our clients. Our success relies on
the success of our clients and vice-versa. New and improved
software functionality can and will translate directly into
increased profit for our clients. Feedback from our clients
coupled with improved industry practices allows us to enhance
our system to make our solution more valuable to our existing
clients while making it a more marketable product. A larger
market share allows RMI to reinvest in our product and services
that in turn, ensure our offerings are continually improving. In
addition to continuous product and process improvement, RMI
leverages partners such as Microsoft to support our clients.
Combining the strength of Microsoft with the industry specific
focus of RMI translates into a winning situation for our
clients.
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