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ADVANTAGE -
WITH ADVANTAGE YOU GET:
o You can use the system at anytime and anywhere you have access to a web browser using a personalized domain. (http://yourcompanyname.rmiadvantage.com) o All product application improvements will be automatically applied to your system on a regular basis. RMI’s product improvements commonly include new product improvements which can be immediately used in business applications.
o Microsoft Word® o Microsoft Excel® o Microsoft Power Point® o Microsoft Excel® o Microsoft Outlook® w/POP 3 support o Microsoft SQL Server® o Microsoft Windows Server® o Microsoft Dynamics NAV® Including:
o
Traditional software
purchases require you to purchase expensive server equipment and a
network infrastructure to support this.
o
Backups occur nightly. 3 Week
retention.
o
No need
to worry about
purchasing expensive tape drives and backup software
o
You can make
your own personal backups to your local machine anytime you want.
0 Copies of
backed up data is available upon request
o
1 GB File / Database Storage
RMI’s On-going Support Program is designed
to give you fast, accurate answers to your day-to-day questions relating
to system functionality. We accomplish this by having a trained,
full-time staff available for telephone support, for your North American
time zone, Monday through Friday from 8 a.m. to 5 p.m. The “spirit” of
the program is for us to provide answers to questions you may have
regarding the use of your system, it is not to have RMI perform your
work for you (e.g. we’ll tell you how the Bank Reconciliation function
works but we won’t complete a Bank Reconciliation for you!) nor, is it
intended to substitute for “training” that is much more involved and
discussed elsewhere in this proposal.
Our Support Program delivers the following
Service Levels:
Type of
Issue:
o
RMI delivers the bulk of its
User Training via its library of Training Videos located at
www.rmiknowledge.com. We have found that video based training is
superior to “live” classroom training.
o
Users may select the training
that is pertinent to their needs without having to waste time with
training that is not pertinent to them.
o
Users may select the time and
place for watching the videos that is most conducive to their needs.
o
Users may watch a training
video as many times as needed until the topic is fully comprehended.
o
Our proposal includes a key
that will make it possible for you to download videos from
www.rmiknowledge.com at your convenience.
OPTIONAL FEATURES:
o
Full features of Microsoft Exchange including: Calendar, Tasks, Global Address List, etc.
o
Up to 25 GB Exchange Storage per User
o
ActiveSync (Windows Mobile, iPhone, and Android)
o
Outlook Web Access
o
Exchange Updates and Patch Management
o
Microsoft Sharepoint Online
o
Microsoft Lync
o
Office Web Apps (web-based versions of Word, Excel, PowerPoint and OneNote)
o
Microsoft Office 2010 Professional Plus (software and license to install locally on up to 5 devices)
o
Receive payments from customers via the web
o
Allow customers to see information that is specific to them
o
Provide customers added value via your company website
o
Ability to perform tasks in real time from any internet enabled mobile device (Requires web browser on device)
o
Can be used with or without bar-coding
o
Perfect for those employees who only need to perform limited task while at a customer site, on the road or in your warehouse
o
Licensed per user per company
o
Functions that can be performed:
To begin using the
leading software for the Rental, Sales and Services please complete this
form :
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